We have a 15-day return policy, meaning you will need to raise a return request within 15 days of receiving the delivery of the product.
Your item is eligible for return only if it is in same condition that you received it, unused, with tags, and in its original packaging. You will also need to provide us a copy of the original invoice.
To initiate a return, please write to us at firstname.lastname@example.org
If your return request is accepted, we will send you instructions on how to return the package. Returns need to be sent to the following address: Mayank Soni, Abhishek-301, Road no.3, Near Hanuman Mandir, Jay Prakash Nagar, Goregaon (E), Mumbai-400063.
For any queries reach out to us at email@example.com
Damages and issues
Please inspect your order upon receiving. In case the product is defective or damaged, please inform us immediately.
We do not accept returns of items on sale and special orders, such as personalised items.
Cooling off period of 15 days for the European Union
Beside the above conditions, if the product is being shipped to the European Union, you have the right to cancel or return your order within 15 days. As mentioned earlier, your item is eligible for return only if it is in same condition that you received it, unused, with tags, and in its original packaging. You will also need to provide us a copy of the original invoice.
Once we receive your return we will inspect it and notify you if the refund has been approved or not. If it is approved, you will be automatically refunded on your original payment method within 10-14 business days.
For any queries write to us at firstname.lastname@example.org